HR Shared Services Specialist – Be the Heart of HR Excellence!
Are you passionate about helping others, solving complex problems, and being a key resource in shaping a positive workplace culture? Join our dynamic team as an HR Shared Services Specialist, where you'll be at the forefront of HR support, making a tangible difference in the lives of our Associates and Managers.
What You’ll Do
As an HR Shared Services Specialist, you’ll be the go-to expert for all HR-related inquiries, delivering exceptional service and guidance. Your responsibilities will include:
- Empowering Employees & Managers: Serve as the first point of contact for HR inquiries, providing clear guidance on company policies, procedures, and programs, and offering tailored solutions for complex employee relations matters.
- Problem Solving with Impact: Investigate and resolve issues such as working condition concerns, disciplinary matters, and pay-related discrepancies to ensure compliance and fairness.
- Be a Resourceful Liaison: Collaborate with Payroll and Benefits Help Desks, ensuring swift resolutions and championing escalated cases to provide a seamless employee experience.
- Navigating Nuance: Guide managers through challenging situations with empathy and expertise, contributing to a thriving, supportive workplace environment.
- Leveraging Language Skills: If bilingual, assist with translating important documents, ensuring accessibility for Spanish-speaking Associates.
What You Bring to the Table
Your expertise and enthusiasm will shine in this fast-paced, supportive role if you have:
- Experience: At least two years of HR representative/generalist experience in a large organization or supporting a business unit.
- Skills: Strong computer abilities, including experience with SAP, case management software, and web-based research.
- Mindset: A proactive, solutions-oriented approach with the ability to manage priorities, multitask, and thrive under deadlines.
- Communication: Exceptional written and verbal communication skills, including Spanish language proficiency (preferred).
- Personal Excellence: High standards of professionalism, sound judgment, and a knack for building relationships across all levels of the organization.
Why You’ll Love This Role
- Be part of a collaborative, supportive team that values your input and growth.
- Enjoy opportunities to enhance your skills and take on new challenges in a fast-evolving HR environment.
- Make a real difference by helping employees navigate complex issues and ensuring they feel valued and supported.
- Thrive in a culture that celebrates creativity, innovation, and adaptability.
Ready to take the next step in your HR career and be at the heart of driving positive change? Apply now to join us as an HR Shared Services Specialist and let your talent shine!
